Privacy Policy

1. Introduction

DUMA SPEEDTECH LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online lending services.

By using our services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

Personal Information

• Full name and date of birth
• National ID or passport number
• Mobile phone number (M-Pesa registered)
• Email address
• Physical address
• Employment information and income details

Financial Information

• Bank account or mobile money details
• Credit history and scores
• Loan history and repayment records
• Transaction data

3. How We Use Your Information

We use your information to:

• Process and evaluate loan applications
• Disburse loans and process repayments
• Verify your identity and prevent fraud
• Communicate with you about your account
• Improve our products and customer experience
• Comply with legal and regulatory requirements

4. Information Sharing

We may share your information with:

• Credit Bureaus: To report your credit history and repayment behavior
• Payment Partners: Including M-Pesa for transaction processing
• Regulatory Authorities: As required by Kenyan law

We do not sell your personal information to third parties.

5. Data Security

We implement robust security measures to protect your information:

• Bank-grade encryption for data transmission
• Secure data storage with access controls
• Compliance with Kenya Data Protection Act 2019

6. Your Rights

Under Kenya's Data Protection Act, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data